Last Updated: 12/01/2025
Welcome to
Pinnaclespherix private limited
(“Company,” “we,” “our,” or “us”). These
Terms & Conditions (“Terms”)
govern your access to and use of our
SaaS platform, services, and website
. By accessing or using our services, you agree to these Terms. If you do not agree, please do not use our services.
1. Definitions
“User” refers to any individual or entity using our services.“Services” include our SaaS platform, software, website, and any associated products.“Subscription” refers to paid plans granting access to our platform.
2. Eligibility
You must be 18 years or older to use our services.If you are using the services on behalf of an organization, you must have the authority to bind the organization to these Terms.
3. Account Registration
You must provide accurate and complete information.You are responsible for maintaining the confidentiality of your login credentials.We reserve the right to suspend or terminate accounts found to be in violation of our policies.
4. Subscription & Payment
Our services may be available through monthly/annual subscription plans.Payments are processed via [Payment Gateway Name], and applicable GST will be charged as per Indian tax laws.No refunds will be issued once payment is made, except in cases explicitly stated in our refund policy.If payment is not received on time, we reserve the right to suspend or terminate your access.
5. Use of Services
5.1 Acceptable Use
You agree not to:
Use our services for illegal or unauthorized activities.Upload malware, viruses, or harmful content.Infringe on intellectual property rights.Reverse-engineer, copy, or resell our software.
5.2 Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service.We reserve the right to modify, update, or discontinue any feature with prior notice.
6. Intellectual Property Rights
All content, including software, trademarks, and materials, remains the intellectual property of [Your SaaS Company Name].Users do not acquire any ownership rights by using our services.Any feedback or suggestions provided may be used by us without obligation to compensate you.
7. Privacy & Data Protection
Our Privacy Policy governs how we collect, store, and use your personal data.By using our services, you consent to data processing as per applicable Indian IT laws and SPDI Rules, 2011.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from service use.Our total liability under any claim shall not exceed the total amount paid by the user in the last 3 months.We do not guarantee that our services will be error-free, secure, or free from disruptions.
9. Termination & Suspension
We reserve the right to suspend or terminate your access without notice if you violate these Terms.You may cancel your subscription at any time, but no refunds will be issued for the remaining period.
10. Governing Law & Dispute Resolution
These Terms are governed by Indian law.Any disputes will be resolved in the courts of [City, State].Parties may opt for mediation/arbitration before seeking legal remedies.
11. Changes to These Terms
We may modify these Terms from time to time.Continued use of the services after updates constitutes acceptance of the new Terms.
By using our services, you
acknowledge and accept
these Terms & Conditions.